Our core business is network support to small and medium-sized businesses, predominantly in the London area. We manage, set up and develop IT systems, leaving you to run your business and benefit from all that modern office technology offers.

 

We provide unequalled IT support based on our own unique, proven system. At Lifeline IT, you will find a personal, proactive approach, the very opposite of so many others who provide the majority of their support remotely. We are anything but ‘remote’! To clients we are like their own dedicated in-house IT Department.

 

Our Support Team comprises highly skilled IT professionals who pool in-depth knowledge and experience. They also get a buzz working with people in different areas of business, and are expert listeners.

 

Our prices for support services are competitive and totally transparent, covering everything you would expect (hardware and software), and more. We provide a professional Service Agreement laying out our obligations and commitments to you. Because of the high level of customer satisfaction we generate, we do not bind you with any form of long-term contract.

 

Our method is based on a sound understanding of each of our client’s businesses. We talk to you about your business first, then IT.

 

When issues crop up, we fix them without fuss, but we prevent most occurring in the first place (before things become critical). As well as personal contact, we provide all our clients with access to our advanced web based incident tracking software, so you are always in the picture.