Whatever your business or organisation is about, IT systems play a crucial role. We set up our company to provide the kind of IT support that we as business owners would like.

Our method is based on a sound understanding of each of our client's businesses. We talk to you about your business first, then IT.

We provide unequalled IT support based on our own unique, proven system. At Lifeline IT, you will find a personal, proactive approach, the very opposite of so many others who provide the majority of their support remotely. We are anything but 'remote'! To clients we are like their own dedicated in-house IT Department.

Our Support Team comprises highly skilled IT professionals who pool in-depth knowledge and experience. They also get a buzz working with people in different areas of business, and are expert listeners.

When issues crop up, we fix them without fuss, but we prevent most occurring in the first place (before things become critical). As well as personal contact, we provide all our clients with access to our advanced web-based incident tracking software, so you're always in the picture.

Our prices for support services are competitive and totally transparent, covering everything you would expect (hardware and software), and more. We provide a professional Service Agreement laying out our obligations and commitments to you. Because of the high level of customer satisfaction we generate, we do not bind you with any form of long-term contract.

© Copyright 2012. Lifeline IT Solutions Ltd. All rights reserved.

WEBSITE DISCLAIMER
This website provides general information about Lifeline IT Solutions Ltd ("Lifeline IT" or "us") and the services we offer.

The information contained on this website has been prepared solely to provide information about Lifeline IT and its services. While Lifeline IT takes reasonable care to provide information which is accurate and up to date on the site, it does not undertake to update or correct such information and reserves the right to change, delete or move any information without prior notice.

Lifeline IT makes no representation or warranty, either express or implied, as to the accuracy or completeness of any information included on this site. Lifeline IT does not accept any liability for any loss, howsoever caused, from the use of, or reliance upon, this site or information contained therein.

Should selected products and/or services be offered for sale in designated locations on the site then additional Trading Terms & Conditions will apply to these transactions.

The Lifeline IT name and logo are trademarks of Lifeline IT. The copyright and other intellectual property rights in the material contained in this site belong to Lifeline IT.

Accessing this site indicates you have read and accepted the above statement.

LIFELINE IT DATA PROTECTION AND PRIVACY POLICY STATEMENT

1. General
At Lifeline IT we are committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it.

2. What information do we collect?
Registration: If you join the Lifeline IT mailing list or contact us from this site, we will collect your name, company name and address, your email address and other details relevant to your enquiry.

Your use of the site: we will record which services you are interested in and monitor traffic patterns and site use.

Please tell us immediately if any of your personal details ( name, address etc.) change, so that we can ensure our records are up to date.

3. What do we do with the information we collect?
We will use the information to: - identify users of Lifeline IT services including the Lifeline IT mailing list - process any orders or requests - enable us to provide you with a better service - allow us to contact you with information relating to Lifeline IT

We may monitor your use of our website in order to identify customer preference and track the volume of traffic on particular pages. We may share personal data relating to your use of our web site to companies within the Lifeline IT group.

4. Marketing
We may from time to time use your information to notify you about changes to the functionality of our web site. We may send you offers or information including in relation to products or services offered by ourselves and by other Lifeline IT group companies which we think you may be interested in.

We may contact you by post, fax, email or telephone. If at any time you decide you no longer want to be contacted by us or to receive offers and information from Lifeline IT, please send an email to info@lifelineit.net and we will remove you from our mailing list.

5. Disclosures of your information
We will not sell, trade or rent your information about you to others. We may pass the information to other companies in the Lifeline IT group who may use your information to market their products or services.

If you do not wish to receive marketing material, please opt out by mailing us at info@lifelineit.net.

As we continue to develop our business, we might sell or buy assets. In such transactions, the information we have collected about you will generally be one of the transferred business assets. Also, in the unlikely event that Lifeline IT or its assets are acquired, this information will of course be one of the transferred assets.

6. Transferring your information overseas
Please note that information about you will not be transferred outside the European Economic Area.

7. What about cookies?
"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. Lifeline IT may make use of cookies to personalise your visits to our web site. Our cookies may contain personally identifiable information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. You do need to allow your browser to accept cookies in order to use our service.

8. Access rights
You have a right to access the personal data that is held about you. To obtain a copy of the personal information Lifeline IT holds about you, you should write to us at the following address: Data Controller, Lifeline IT, 49a High Street, Ruislip, Middlesex HA4 7BD United Kingdom. We are entitled to charge a reasonable fee for this service.

9. Security
As required by the Data Protection Act 1998 "the Act", we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you. For the purpose of the Act, the data controller is Lifeline IT, 49a High Street, Ruislip, Middlesex HA4 7BD.

'Lifeline IT' and 'Lifeline IT Solutions' are trading styles of Lifeline IT Solutions Ltd. whose registered address is 49a High Street, Ruislip, Middlesex HA4 7BD. Lifeline IT Solutions Ltd. is registered in England and Wales number 4346440. Our VAT registration number is 788 3939 53.